Terms of Service for Administrators

PeopleFactors is a service wholly owned and operated by hfi. These terms govern your organization’s use of the PeopleFactors platform, associated applications and all related services.

This agreement is entered into by and between your organization and hfi regarding the use of the PeopleFactors services. By using the services, you acknowledge that you have read and agree to be bound by these terms. If you do not agree, you should not use the services.

You are granted a non exclusive, non transferable right to access the services during your subscription period, subject to timely payment of all applicable subscription fees and additional charges as set out in the current price list.

hfi retains all rights, title and interest in the services, including all software, assessment materials, psychological models, statistical frameworks, question formats, user interfaces, collected data and reporting structures. This agreement does not grant you any intellectual property rights. You agree not to access, alter, copy, translate, reverse engineer, decompile, disassemble or otherwise attempt to derive or modify any part of the system. You must not use the services in a way that damages, disrupts or impairs availability.

You agree to use the services solely for your own internal business operations and only in compliance with applicable laws and regulations. You must not use the services for any unlawful, fraudulent or harmful purpose. You may not sell, rent, license, sublicense or otherwise provide the services to any third party, nor use the services in any way that competes with hfi.

Access to the services must be limited to individuals you authorize. You are responsible for maintaining the confidentiality of all login credentials and for all activity under your account. You agree to notify hfi immediately of any unauthorized use or suspected breach, and to take reasonable steps to prevent further unauthorized access.

hfi will use reasonable efforts to maintain service availability but does not guarantee uninterrupted access. Technical issues may occur and will be addressed as promptly as practicable. hfi shall not be liable for any indirect, incidental or consequential damages arising from service interruptions or technical faults.

In the course of providing the services, hfi may process personal information belonging to identifiable individuals. hfi will comply with all applicable data protection laws and will take steps to prevent unauthorized access or loss of such information. hfi may create aggregated and anonymized data sets for statistical and benchmarking purposes. You confirm that you have the legal right to disclose any personal information you provide, and that doing so complies with applicable data protection requirements. hfi will act as a data processor and will process personal data only on your instructions, applying appropriate technical and organizational safeguards.

Both parties agree to treat each other’s confidential information as strictly confidential. Information may only be disclosed where it is already lawfully known, is in the public domain, is required for performance under this agreement, is legally required, or must be shared with personnel who need it to fulfil obligations. These confidentiality obligations remain in effect indefinitely after termination.

Subscription fees are payable in advance for each subscription period. Additional fees and incidental costs are invoiced monthly and must be paid within the stated payment terms. All fees exclude taxes and expenses, which are payable by you. Subscription and additional fees may be adjusted at the end of each subscription period, with notice provided in advance by hfi.

If you fail to pay any undisputed amount by the due date, hfi may suspend access to the services and may apply interest, administrative fees and late payment charges as permitted by law. Amounts are considered undisputed unless you notify hfi in writing before the payment deadline.

This agreement takes effect upon acceptance and continues for the duration of the subscription period. It renews automatically for subsequent periods unless either party provides written notice of non renewal at least thirty days before the current period ends. Termination does not entitle you to any refund, and hfi may invoice for all work completed and costs incurred up to the date of termination. Either party may terminate this agreement if the other commits a material breach that is not remedied within the stated notice period, or if the other party becomes insolvent or subject to formal administration. Upon termination, you must immediately cease using the services. All terms intended to remain in force after termination will continue to apply.

You acknowledge that it is your responsibility to determine whether the services meet your requirements. The services are provided on an “as is” basis with no warranties of reliability, accuracy or fitness for any particular purpose. hfi disclaims all implied warranties. hfi is not liable for any indirect, incidental, consequential, special or exemplary damages connected with the use of the services.

You agree to indemnify and hold harmless hfi, including its employees, agents and representatives, against any third party claims arising from your use of the services, including related costs and expenses.

This agreement is intended solely for the benefit of you and hfi and does not grant rights to any third party. It constitutes the entire agreement between the parties and supersedes all prior discussions or representations. Any amendments must be in writing and agreed by both parties. Neither party may assign or transfer its rights or obligations without written consent. All notices must be in writing and will be deemed received upon delivery according to applicable delivery rules.

All disputes arising out of or in connection with this agreement will be submitted to the exclusive jurisdiction of the appropriate courts. If any part of this agreement is found unenforceable, the remaining provisions will continue in full effect. A waiver of any breach does not constitute a waiver of subsequent breaches.

You represent and warrant that all information you provide is accurate and current, and that you have the authority to enter into this agreement and fulfil all associated obligations.